Telesales Executive – Odoo ERP

About the Role

We are looking for an ERP Telesales Executive to join our team. 

In this role, you will be responsible for generating qualified leads, engaging with potential clients, understanding their business needs, and introducing Digineer's Odoo ERP solutions.

As the first point of contact for many prospects, you will play a critical role in building relationships, identifying sales opportunities, and scheduling product demonstrations for the ERP Consultants and Pre-Sales team. Your success will directly contribute to the company's growth and customer acquisition.

Key Responsibilities

• Generate new business opportunities through outbound calls, emails, LinkedIn, and other communication channels.
• Qualify inbound and outbound leads by understanding customer business processes, challenges, and ERP requirements.
• Schedule product demonstrations and meetings for ERP Consultants and Pre-Sales teams.
• Maintain consistent follow-up with prospects throughout the sales cycle.
• Build and maintain strong relationships with potential customers.
• Maintain accurate customer information, activities, and sales pipeline within the CRM system.
• Achieve monthly KPIs related to lead generation, meetings booked, and sales targets.
• Collaborate closely with Marketing to follow up on campaign-generated leads.
• Coordinate with ERP Consultants to ensure smooth customer handover.
• Prepare sales quotations and assist with proposal follow-ups when required.
• Stay updated on Odoo ERP features, modules, and industry trends to confidently present solution benefits.
• Represent Digineer professionally while delivering an exceptional customer experience.

Requirements & Qualifications

Must Have

• Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field.
• 1–3 years of experience in telesales, inside sales, business development, or software/ERP sales.
• Excellent verbal and written communication skills in English and Arabic.
• Strong negotiation, persuasion, and objection-handling skills.
• Ability to identify customer pain points and qualify business opportunities.
• Experience using CRM systems to manage leads and sales activities.
• Self-motivated with the ability to work independently and achieve sales targets.
• Strong organizational and time management skills.
• Professional phone etiquette and customer service mindset.

Nice to Have

• Previous experience selling ERP, SaaS, or enterprise software solutions.
• Basic understanding of business processes such as Sales, Accounting, Inventory, HR, Manufacturing, or CRM.
• Experience with Odoo ERP or other ERP platforms (SAP, Oracle, Microsoft Dynamics, ERPNext, etc.).
• Familiarity with LinkedIn Sales Navigator or lead generation tools.
• Experience in B2B sales environments.
• Knowledge of digital transformation and business process automation.
• Additional language proficiency is a plus.

• Excellent communication and interpersonal skills.
• Confident, persuasive, and customer-oriented personality.
• Strong listening and questioning abilities.
• Goal-oriented with a passion for achieving sales targets.
• Positive attitude with a proactive "hunter" mindset.
• Ability to work under pressure and manage multiple prospects simultaneously.
• Fast learner with a strong interest in ERP solutions and technology.
• Team player who collaborates effectively across departments.

• Competitive salary plus an attractive commission and incentive scheme.
• Opportunity to work with one of the fastest-growing Odoo ERP partners.
• Continuous training on Odoo ERP, sales methodologies, and business processes.
• Clear career progression path (Senior Telesales → Business Development Executive → Account Manager → Sales Manager).
• Exposure to multiple industries and digital transformation projects.
• Supportive, collaborative, and innovation-driven work environment.
• Performance recognition and professional development opportunities.